CableONE Denies Using Credit Scores to Provide Worse Service
A few weeks ago we wrote about how CableONE CEO Thomas Might recently crowed that his company had implemented a system that managed to deliver worse customer service to customers with low credit scores. According to Might, the company had developed a “very rigorous FICI credit scoring process” on its video customers since 2013 that involves somehow flagging the accounts so that company support...
